top of page
Sandstone Pattern

Positive Minds Therapy LCSW Confidentiality Policy

At Positive Minds Therapy LCSW, we are committed to protecting the privacy and confidentiality of our clients. We understand the sensitive nature of the information shared with us and adhere to strict ethical and legal standards to ensure that your personal information is kept confidential.

1. Scope of Confidentiality

All information disclosed within therapy sessions, including but not limited to spoken communication, written records, and electronic communication, is kept strictly confidential. This includes details about your identity, treatment, and any personal matters discussed during sessions.

2. Legal and Ethical Standards

We follow the confidentiality guidelines set forth by the Health Insurance Portability and Accountability Act (HIPAA), the National Association of Social Workers (NASW), and other relevant professional organizations. Our therapists are bound by these ethical and legal standards to protect your privacy.

3. Limits of Confidentiality

While we strive to maintain confidentiality in all circumstances, there are specific situations where we may be legally required to disclose information:

Threat of Harm: If you express an intention to harm yourself or others, we may need to take appropriate action to ensure safety, which may involve disclosing information to relevant authorities or individuals.

Abuse or Neglect: If we suspect or become aware of abuse or neglect of a child, elderly person, or dependent adult, we are legally obligated to report this to the appropriate authorities.

Court Orders: If ordered by a court of law, we may be required to disclose certain information. We will take steps to protect your confidentiality to the greatest extent possible in these situations.

Insurance and Billing: Information necessary for processing insurance claims and billing may be shared with your insurance provider. This is typically limited to the minimum necessary information required for these purposes.

4. Client Rights

You have the right to:

Access Your Records: You may request to see or obtain a copy of your therapy records. We will review this request with you and provide access as appropriate.

Amend Your Records: If you believe there is an error in your records, you may request an amendment. We will review your request and make amendments as necessary.

Restrict Disclosures: You may request restrictions on certain uses or disclosures of your information. We will consider your request and comply when feasible.

5. Communication

To protect your confidentiality, we will discuss with you your preferred methods of communication, including phone, email, and electronic messaging. We will take all reasonable steps to ensure these communications are secure.

6. Group Therapy and Family Sessions

In group therapy or family sessions, confidentiality is crucial for all participants. While we can ensure confidentiality from the therapist's side, it is essential that all participants agree to maintain the confidentiality of shared information.

7. Data Security

We employ physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. This includes secure storage of paper records and encrypted electronic records.

8. Questions and Concerns

If you have any questions or concerns about our confidentiality policy or your privacy, please feel free to discuss them with your therapist or contact our office directly. We are committed to addressing any concerns you may have and ensuring your confidentiality is maintained.

Privacy Policy

Sandstone Pattern

Positive Minds Therapy LCSW Data Protection Policy

At Positive Minds Therapy LCSW, we are committed to protecting the privacy and integrity of our clients' personal data. This Data Protection Policy outlines our approach to handling and safeguarding client information in compliance with applicable laws and regulations.

1. Purpose

The purpose of this policy is to ensure the confidentiality, integrity, and availability of client data, and to protect it against unauthorized access, disclosure, alteration, or destruction.

2. Scope

This policy applies to all staff, contractors, and affiliates of Positive Minds Therapy LCSW who have access to client data, including but not limited to paper records, electronic records, and any other forms of client information.

3. Data Collection

We collect and process personal data from clients for the purposes of providing therapeutic services, managing client relationships, and complying with legal and regulatory requirements. The types of data collected may include:

Personal identification information (e.g., name, address, date of birth)

Contact information (e.g., phone number, email address)

Health and medical information relevant to therapy

Insurance and billing information

Session notes and treatment plans

4. Legal Basis for Processing

We process client data based on the following legal grounds:

Consent: Clients provide explicit consent for the collection and processing of their data.

Contractual Necessity: Data processing is necessary for the performance of therapeutic services.

Legal Obligation: Compliance with legal and regulatory obligations.

5. Data Security Measures

We implement comprehensive security measures to protect client data, including:

Physical Security: Secure storage of paper records in locked cabinets within restricted access areas.

Electronic Security: Use of encryption, secure passwords, firewalls, and antivirus software to protect electronic records. Regular updates and security patches are applied.

Access Controls: Restriction of data access to authorized personnel only. Role-based access controls and authentication mechanisms are in place.

Data Minimization: Collection and retention of only the minimum necessary data required for the purposes outlined.

6. Data Retention

Client data is retained for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and professional standards. Once data is no longer required, it is securely disposed of.

7. Data Subject Rights

Clients have the following rights regarding their personal data:

Access: The right to request access to their data and obtain a copy.

Rectification: The right to request correction of inaccurate or incomplete data.

Erasure: The right to request deletion of their data, subject to legal and regulatory constraints.

Restriction: The right to request the restriction of processing of their data.

Data Portability: The right to request the transfer of their data to another service provider.

Objection: The right to object to the processing of their data.

Clients can exercise these rights by contacting our office using the contact details provided below.

8. Data Breach Management

In the event of a data breach, we will:

Take immediate steps to contain and mitigate the breach.

Notify affected clients without undue delay if the breach is likely to result in a high risk to their rights and freedoms.

Report the breach to relevant authorities as required by law.

Conduct a thorough investigation and implement corrective measures to prevent future breaches.

9. Training and Awareness

All staff members are provided with regular training on data protection principles and practices to ensure compliance with this policy.

10. Review and Updates

This policy is reviewed regularly and updated as necessary to ensure ongoing compliance with legal and regulatory requirements.

Data Protection Policy

bottom of page